Delivery, Dispatch & Shipping Times
We aim to deliver orders to our UK customers within 1-2 working days as we know how important it is to receive your orders quickly!
Our aim is to dispatch all in-stock orders on the same day that they are received if they are received before 2pm, and the next working day otherwise. Preorders will be dispatched the day before the appropriate street date so that you will have them as soon as possible.
Our shipping costs are as follows
Royal Mail 48 - £3.99 (FREE on orders over £75)
Royal Mail 24 - £4.99
All orders will be well packed and should reach you in pristine condition - if they don't, please let us know and we will investigate. Where possible we recycle packaging used by our suppliers in an effort to reduce our carbon footprint.
Our stock level are always accurate - we do not mark items as in stock if we don't physically have them and we do not oversell products. You can be confident that when you place an order with us, the item will be in stock and ready to ship.
For back-orders, we receive stock from most of our suppliers twice a week, so you shouldn't have to wait long for your order to dispatch. If you would like to know more accurately when a given item will come back into stock, feel free to contact us.