Any product that you return must be in the same condition you received it and in the original packaging where appropriate. Please make sure you keep your receipt where one is given.
If your product is an event ticket for an event that has not yet taken place, we will be happy to refund your ticket provided that you let us know at least 24 hours in advance of the event’s start time.
If your order was a preorder, including but not limited to Kickstarter or advance orders of anticipated restocks, we may charge a cancellation fee in order to cover our expenses. Please see our terms and conditions for further information.